FAQs, Shipping and Delivery

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We do! Just click the "online ordering" tab at the top of our homepage. Orders placed for curbside pickup are available for pick up during regular store hours. We usually are able to ship orders within 24-48 hours Monday-Friday. 

We have many more items than what is listed in our online store. Please call or email if you do not see what you need and we will be happy to assist.

Online pricing may vary from in-store prices. 

Loyalty programs, monthly Astro offers and frequent buyer programs are not available online. 

Please note that frozen and liquid items cannot be shipped at this time.

All sales are final for shipped and/or delivered items unless we made an error.

Yes! Local delivery within 5 miles of our address is $9.99; The minimum purchase for delivery is $25 before tax. Locations outside that area will be quoted on a case-by-case basis.  Deliveries are made 24-48 hours from ordering Monday-Friday. Delivery fees are non-refundable unless it is our error.

Yes! Purchases made using our online store will be calculated at time of purchase. Please note that frozen and liquid items cannot be shipped at this time. Some brands listed could have shipping restrictions and the website will not allow those items to be selected for shipping. Purchases made in-person or over the phone will be quoted at that time. Shipping fees are non-refundable and customer pays return shipping costs in the event of a return unless it is our error.

You can sign up for free in-store. Loyalty is only available for in-store purchases, not on shipping or delivery. You can also view monthly sales and check your frequent buyer status by downloading the Astro Loyalty Consumer app. See the QR code to download here: https://sunnysnatural.com/loyalty-program

Store hours can be found on the Homepage. We try to keep our store hours consistent. If we need to change them the updates will be posted to this website and on social media. Closed Memorial Day, Labor Day, Thanksgiving, Christmas Day and New Year's Day. Any other closures will be noted in the store hours section of our homepage.

We love furry visitors but...

Your pet must be friendly to pets and people. Please keep dogs on leashes at 6 feet or less. If your pet damages or eats anything you just bought it:)

We are family owned and locally operated.

We do have a Facebook Page here:  https://www.facebook.com/sunnysnaturalpet . The best way to find current information is here on our website.

Most are made in the USA and Canada. We do not offer any items made in China.

Not yet but stay tuned. Also, we are based in Tonawanda, NY and are not affiliated with any other business with the same or similar name.

We do not but have great supplies for your dog, cat, bunny, guinea pig, hamster or gerbil.